Terms & ConditionsMGD Online is completely dedicated to total customer satisfaction. If you have any problems using our website or any other comments please contact us by email us using the link on the store page.
Making A Purchase Making a purchase from MGD Online could not be easier. Please browse our website, and add any items that you wish to buy into the shopping cart. After you have finished your selection, please click on 'Checkout' and you will be asked to enter the details that we need to complete the order.
Payment We accept all major credit/debit cards and will not charge for any items until they are ready to ship.
Confimation When confirmation of an order is received, this indicates that we have received your order it does not indicate that a contract exists between us. A contract between us will exist once we have sent you an invoice.
Shipping And Handling Delivery to most mainland UK addresses is free excluding some locations in the Scottish Highlands.
Delivery Schedule We deliver all items within 5 working days of an order being received unless stated otherwise.
Back Orders In the unlikely event of your item not been in stock we will contact you by telephone or email giving you the option to cancel your order if you would rather not wait. Please note stocks are checked daily and are accurately reflected on the website.
Tax Charges For all orders made from the UK or the European Union, 17.5% VAT is include in the stated price. All orders from non EU countries are VAT exempt.
Credit Card Security Order information is collected on 128 bit encrypted SSL secured pages and credit/debit card information in encrypted using 128-bit encryption.
Guarantee All our goods are guaranteed for 12 months as standard excluding electric heater bulbs. If in the unlikely event of there being a problem with your item/s we will send out a new replacement part or replace the complete items/s free of charge. Please note that guarantees are only valid for sales within the UK.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 662 663 (International +44 1782 394444) or fax us on 01782 398483 or write to us at Unit 1 Jackson's Yard 459 Uttoxeter Road Stoke on Trent Staffordshire ST11 9NT United Kingdom
Privacy Policy MGD Online do not pass on customers information to any third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. |
